Privacy Policy

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This includes:

Name
Email
Phone number
Postal address
Profile picture
Payment method
Items requested for delivery
Delivery notes
Other information you choose to provide

Information We Collect Through Your Use

When you use our Services, we collect information in the following categories:

Location Information: Precise location data is collected when placing orders or using delivery services. If permitted, we may collect location data when the app is running in the background.
Contacts Information: If permitted, we access and store names and contact information from your address book for social interactions and communication.
Transaction Information: Details like service type, date, time, amount charged, and related transaction details.
Usage and Preference Information: Collected via cookies and similar technologies to understand your interaction with the Services.
Device Information: Includes details like hardware model, OS version, and unique device identifiers.
Call and SMS Data: Call details and SMS content for OTPs or customer support.
Log Information: Includes IP address, access times, app crashes, browser type, and more.

Use of Information

We may use the collected information to:

Provide, maintain, and improve our Services
Prevent fraud and abuse of our Services
Send communications about products, promotions, and events
Personalize and improve the Services

Sharing of Information

We may share information as follows:

With third parties for providing requested services
With the public when content is submitted in public forums
With affiliates, vendors, consultants, and service providers
As required by law or in connection with legal processes
During business mergers, sales, or acquisitions
In anonymized forms that cannot identify you

Social Sharing Features

The Services may integrate with social sharing features, allowing actions on our Services to be shared with other apps or sites. Please review the privacy policies of these services for details on their data handling.

Your Choices

Account Information: You can correct or update your information through your account settings.
Location Information: Permissions for location data collection can be managed through your device settings.
Promotional Communications: Opt out of promotional messages via provided instructions, but you may still receive non-promotional messages.

Promotional Communication Through WhatsApp Messenger

By opting in, you consent to receiving transactional and promotional messages via WhatsApp. Your details will be securely stored and used to enhance your experience and offer deals.

Changes to the Statement

We may update this Privacy Policy periodically. Significant changes will be communicated through the Services or other methods, and your continued use constitutes acceptance of these changes.