Terms and Conditions

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you may not use our services.

2. User Responsibilities

3. Prohibited Activities

  1. Engage in fraudulent, abusive, or illegal activities.
  2. Transmit any harmful code, such as viruses or malware.
  3. Violate the intellectual property rights of Revyog or any third party.

4. Limitation of Liability

Revyog will not be held liable for any indirect, incidental, special, or consequential damages arising from your use of the services, even if advised of the possibility of such damages.

5. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be communicated to you through the services or other means, and your continued use of the services constitutes your acceptance of the updated terms.

6. Cancellation & Refund Policy

All sales made by Revyog for our SaaS hotel software platform are final and non-refundable. However, we understand that there may be circumstances where a customer needs to cancel their subscription. Our cancellation policy is as follows:

Cancellation of Subscription

Customers may cancel their subscription at any time by notifying Revyog in writing at least 30 days prior to the end of the current subscription term. If notice is not given at least 30 days prior to the end of the current subscription term, the customer will be automatically enrolled in the next subscription term and billed accordingly.


Refunds

Revyog does not offer refunds for any remaining period of the subscription term. Once a subscription is cancelled, access to the Revyog platform will be immediately terminated, and all data will be deleted. Customers are responsible for exporting any data they wish to keep before cancelling their subscription.


Service Outages and Downtime

Revyog is committed to providing uninterrupted service to our customers. However, in the event of any service outage or downtime, we will make every effort to resolve any issues promptly and communicate updates to our customers as necessary. Revyog does not offer refunds or compensation for any service outages or downtime.


Changes to the Platform

Revyog reserves the right to make changes to our platform, including features, functionality, and pricing, at any time and without notice. Such changes will not entitle customers to a refund or credit.